First Responder Interview Tips for Success!
Preparation
Wear appropriate business attire. Ensure outfit is free of any wrinkles or creases. If you are wearing a shirt with a collar, consider wearing shirt stays.
Look professional (SHAVE YOUR FACE).
Research the Role & Responsibilities — Understand the specific duties and responsibilities of the role you're applying for so you can tailor your answers to fit the position.
Hydrate and eat a balanced meal at least 1 hour prior to the interview.
Memorize any names that you have met prior and the names of the people on your interview panel if available.
Prepare key stories & examples — Have several stories lined up in your head from your experiences that highlight your problem-solving, teamwork, and leadership skills. Use the STAR method (Situation, Task, Action, Result) to structure them.
Be ready for behavioral questions like, “Tell me about a time you handled a high-pressure situation” or “Describe a conflict you resolved with a team member.”
Network and meet as many people as possible to learn more about where you are applying and use for the interview.
Be ready to answer, “Why do you want to be an EMT/Firefighter/Paramedic, etc with this department?” Your answer should be authentic, passionate, and demonstrate your alignment with the department's mission.
Have a idea of how to answer a question relating to what your weaknesses are. (a common question) and how you're actively working to improve it. Make sure it’s honest but framed in a positive way.
Google yourself and clean up your social media. Employers sometimes check.
Have a mentor, coach, professor/teacher, or someone in the industry review your resume.
Know the specific equipment, technology, or protocols that this department uses. Reference them if applicable during the interview.
Conduct mock interviews.
Arrive minimum 30 minutes before any interview, station visit, meeting, etc. Also, make sure to check your travel route. Maybe even do a practice drive to the interview location a day or two before, accounting for traffic and possible delays.
Bring essential items to any interview or station visit. Bring a water bottle, mints (no gum), extra pens, a small notepad.
Make sure your certifications are up to date.
Before the interview have some type of social interaction. Dont let your first conversation of the day be with the interviewer. Whether that be talking to a friend, roommate, ordering at a coffee shop, calling your parents etc. Might seem ridiculous but you can also do tongue twisters beforehand.
Do not smoke or eat right before an interview.
Do not wear strong cologne or perfume.
Have 5-10 copies of your resume at all times.
For any station visit make sure to bring something to share with the crew, usually a food or drink.
Prepare a list of references with their contact info in case it's requested. Ensure your references know they may be contacted.
Go to any office or big box store and get a clean dark colored binder, dividers, and many sheet protectors. The first page should be a typed index of everything that will be included. Within the binder should be colored copies of all your certifications and licenses relating to the job.
During the interview
When answering questions, use examples preferably related to the work environment to support a talking point.
Be Specific, Not Vague — Avoid general statements like “I’m a hard worker.” Instead, provide specific examples of how you went above and beyond in your previous roles.
Don’t lie about anything, have integrity.
Never speak negatively about a previous employer, coworker, or department. If you must address a challenge, focus on how you handled it, not on the people involved.
If there’s a panel, make sure to address all interviewers, not just one. Make eye contact while listening and speaking, but don’t stare them down.
Don’t fidget, tap your pen, shake your leg, or play with your hair. If you feel anxious, keep your hands folded in front of you on the table or your lap.
When they ask, “Do you have any questions for us?” be ready with thoughtful questions. Avoid "self-focused" questions (like benefits) and ask about team culture, expectations, or growth opportunities instead.
Sounds obvious, but do not ask about salary, overtime or benefits.
Do not interrupt the interviewer. Wait until they finish their question before responding. This shows patience, respect, and strong listening skills.
Speak slowly and clearly. Nerves make people speed up, so stay aware of your pace. If you feel yourself rushing, pause, take a breath, and continue.
If you don’t know something, admit to it. If you’re unsure of a technical question, be honest. It’s better to say, “I’m not 100% sure, but here’s how I would approach finding the answer…” than to guess and be wrong and show lack of integrity.
Do not bring a cell phone, leave in car.
Remember everyone you meet is part of the interview. From the receptionist to the janitor, treat everyone with respect.
Do not go off on unrelated tangents.
Sit up straight and speak clearly.
Write down notes after the interview to prepare for the next one.